Signs you need this
- Floor sinks rising during busy service
- Washroom fixtures running on or failing to flush
- Odour from cleanouts or interceptor lids
- Test date for a backflow device coming due
Kit on the van, and the method
- Sectional drain machine and jetter
- Calibrated backflow test kit
- Flush valve and sensor faucet parts
- Drain camera with locator
Before we leave: Run every affected fixture under normal load and confirm full flow and no leaks.
Typical requests from tenants
- Flushometers that keep running or never stop hissing.
- Sensor faucets that stop responding or drip.
- Staff-kitchen sinks and dishwashers draining slowly.
- Small tank heaters under counters going cold.
- Drinking fountains and bottle fillers losing pressure.
What a visit covers
- Rebuilding diaphragms and replacing flush valve parts.
- Swapping solenoids, batteries and sensor modules.
- Clearing branch drains with a cable sized to the pipe.
- Replacing point-of-use and small storage heaters.
- Checking the washroom for slow leaks at supplies and wax seals.
Working in occupied space
Plazas and office blocks around Whitby often share risers between units, so shutting the wrong valve can take a neighbour's washroom down too. We trace isolation valves before closing anything, and if a building-wide shut-off is unavoidable we coordinate it with the landlord in advance. Drop cloths, signage and a tidy finish keep the space presentable for your customers or patients.
Planning the job
- Tell us the unit, the fixture and when the space is quietest.
- We confirm access through the landlord or property manager where needed.
- Parts commonly used for commercial valves travel on the truck.
- You receive a brief note listing the fixtures serviced.
Worth scheduling once a year
- Exercise every isolation valve so it turns when needed.
- Flush small water heaters to clear sediment.
- Check traps under rarely used sinks so they do not dry out and release sewer gas.
Asked on the phone
Do I call you or my landlord?
Your lease decides. Commonly the occupant covers in-suite fixtures while the owner covers common piping, and we are happy to bill whichever party it names.