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Field note: minerals in the line

Hard Water in Durham Region

Durham households notice hard water in white crust on faucets, cloudy glasses and a tank that grumbles. This sheet covers its cause and the cures.

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What hardness is

Hardness is calcium and magnesium carried in the water. Heat it or let it dry on a surface and the minerals drop out as scale. Labs report it in mg/L; softener sellers prefer grains per gallon. Lake-sourced regional water sits in the middle of the hardness range; private wells in the moraine region are often harder, sometimes considerably so.

Where it shows up

  • Chalky rims on aerators and shower roses.
  • Haze on glass shower panels.
  • A crust inside the kettle.
  • Sediment in the bottom of water heaters, causing rumbling and lost efficiency.
  • Scale on the heat exchanger of tankless heaters.
  • Soap that does not lather well.
Field note. Durham Region posts annual reports on each drinking water system it runs. Check the current hardness figure for your area before sizing a softener.

Options

ApproachHow it worksNotes
Ion exchange softenerSwaps hardness minerals for sodium or potassiumNeeds salt and a drain; most effective
Scale inhibitor cartridgeSlows scale formationLower maintenance, less complete
Point-of-use treatmentTreats water at one tapGood for drinking water, not whole house

Living with it

If you choose not to soften, soak aerators and shower heads in vinegar periodically, drain a few pails from the tank heater every six months, and descale tankless units on schedule.

Softeners and drinking water

Softened water contains added sodium. People on sodium-restricted diets may prefer a bypassed cold tap at the kitchen, or a potassium-based softener. Ask your doctor if unsure.

For installation, see water softener installation and water filtration systems.

Call (365) 376-9113